Hospitals and clinics are exploring the alternative with non-English speaking patients, but experts say the cost must drop before it makes sense for private practices.
Translation services are pitching -- and some hospitals are buying -- videoconferencing technology as a way to improve communication with patients who don't speak English.
Emergency physician Michael Sayre, MD, who regularly uses a videoconferencing interpretation system at the Ohio State University Medical Center, said having the visual component makes "a huge difference." Because the system can be moved, translating can happen just about anywhere a patient might be
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